ComplainerMan

I’ve been using Godaddy as a Domain Name Registration provider for years. I can’t say I haven’t considered dumping them though. Here are some problems I have with them:

• They exploit the images of women for marketing purposes. There is nothing more unprofessional than going to their website to change your DNS and having an image of a beautiful woman gazing sensually at you (while your wife wonders why you are looking at porn while you should be working. It’s not porn, it’s only Danica Patrick!)
• Their website is highly user-hostile in an attempt to cross-sell you services.
• Their pricing just ain’t that good any more.
• They don’t have an 800 number. If  you ever have to call them for any reason, it’s a long-distance toll call.

Now they have added another tool in their arsenal of fail – scary phone messages. I received just such a message late last week. I had renewed a bunch of domains, I thought successfully. But then I received a message from Godaddy saying there might be a problem with my domain renewal. They gave me a number to call. I certainly don’t want any of my sites going down, so I immediately called them back. Long distance to Florida.

After jumping through a bunch of hoops to verify my identity, the support person asked “How can I help you?” Hadn’t I selected the choice that I was returning a call? ” You called me, “I replied.” “Oh yes. It looks like your recent renewal order did go through and we just wanted to thank you, and tell you about our domain club for bulk buyers like yourself.”

Well I guess I appreciated their thanks, but it was the first time I was ever tricked into making a long-distance phone call so I could be thanked. I knew about their lousy domain club already. So I bid the trickster a not-so-fond farewell and asked that he not call me again. Does anyone know of a good domain registrar. I’m in the market.